Customer Care

Shipping

All orders are shipped within 48 hours unless otherwise stated.


Returns & Exchanges

We want you to be completely satisfied with your Pet Junkie order. We gladly accept returns or exchanges on all items within 30 days of purchase.

  • Items must not be used or worn.
  • Items must be returned within 30 days of purchase.
  • Items should be returned in original box and packaging.
  • Please ship item using USPS, UPS, or Fedex with tracking number.
  • Local pickup of returns available in St. Louis City and some surrounding areas on a case-by-case basis.

If you'd like to request a return or exchange, please contact us.


Questions?

Please contact a Customer Care representative here.

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